OUR GUARANTEE

We proudly offer A 90 days Quality Guarantee on all Torpee ltd items.

This guarantee covers:

  • Manufacturing defects.

  • Mechanical faults not caused by misuse.

  • Defects in materials.

If a covered issue occurs within 90 days of purchase, we will:

  • Replace the item, or

  • Issue a refund (at our discretion).

What’s Not Covered

  • Damage caused by accidents, water misuse, or improper handling.

  • Battery replacement.

  • Unauthorized repairs or modifications.

To make a guarantee claim, contact us at support@torpee.co.uk or via live chat with:

  • Order number.

  • Description of the issue.

  • Clear photos or videos showing the problem.